We would love to hear about your experiences and provide feedback about our services, staff, facilities, and any other aspect of our nursing homes. If you have a compliment, we would love to hear it and celebrate with our staff members who have made a positive impact on your experience. If you have a concern or complaint, we take it seriously and will work with you to resolve any issues.
For compliments or non-urgent concerns
Telephone- (028) 9454 8512
Post- Hutchinson House, 6b Steeple Road, Antrim, BT41 1AF
Email- general@hutchinsoncarehomes.com
For complaints
Sharon Smyth, Safeguarding & Quality Improvement Director
Telephone- 07706334737
Email- sharonsmyth@hutchinsoncarehomes.com
For whistle blowing
By Post
Private and Confidential, The Directors, Clonlee Private Nursing Home, 132 Belfast Road, Antrim, BT41 2ET
By Email
Please use the form below. Your concern will be emailed directly and confidentially to the Directors of Hutchinson Care Homes. Please provide as much detail as possible, including your contact details so the Directors may get in touch promptly and privately.
This facility can be used by both family members and staff in the strictest of confidence.