We would love to hear about your experiences and provide feedback about our services, staff, facilities, and any other aspect of our nursing homes. If you have a compliment, we would love to hear it and celebrate with our staff members who have made a positive impact on your experience. If you have a concern or complaint, we take it seriously and will work with you to resolve any issues.
We are committed to ensuring that our residents, their families, and our community are satisfied with our services. We believe that open communication is essential to achieving this goal, and we encourage you to share your feedback with us. Thank you for considering our nursing home group for your loved ones, and we look forward to hearing from you.
For compliments or non-urgent concerns
Telephone- (028) 9454 8512
Post- Hutchinson House, 6b Steeple Road, Antrim, BT41 1AF
For complaints or whistle blowing
Private and Confidential, The Directors, Clonlee Private Nursing Home, 132 Belfast Road, Antrim, BT41 2ET
Please use the form below. Your concern will be emailed directly and confidentially to the Directors of Hutchinson Care Homes. Please provide as much detail as possible, including your contact details so the Directors may get in touch promptly and privately.
This facility can be used by both family members and staff in the strictest of confidence.