Cause for concern? Blow the whistle.
When you leave your loved one in the care of someone else, you trust that they are in the safe hands of people who are dedicated to looking after their every need. At Hutchinson Care Homes we believe we do things right – and our awards for our commitment to excellence in care confirm it.
In no way would we want our standards to slip. We want you to be confident that each member of staff is treating every patient with the care and compassion they deserve. So if you notice anything at all that causes you concern we want you to speak up and tell us straight away.
By doing so you’re helping to keep our standards high and our patients safe.
You can raise your concern in confidence in a number of ways:
By Post (and marked):
Private & Confidential
Clonlee Nursing Home (Head Office)
132 Belfast Road, Antrim BT41 2ET.
or via the online form below. (If you choose to use the online form below, your concern will be emailed directly, privately and in confidence to the Directors of Hutchinson Care Homes.
Please provide as much detail as possible including your contact details so the Directors may get in touch promptly and privately.
This facility can be used by both family members and staff in the strictest of confidence.